Privacy policy

What StageCred is

StageCred keeps a record of the moment a fan believes in an artist: a tap at a live show, and what the fan does for that artist afterwards. This policy says what we collect to do that, what we do with it, and what we never do.

What we collect from fans

• A browser identifier. The first time you open a StageCred page we set a cookie with a random id. It is how your believer number and Belief Score stay yours. It is not your name, email, phone or device id, and it is not shared with anyone.
• Backings. Which artist, which show, when, and whether you sent money. Amounts are recorded; card details never touch StageCred (see Payments).
• Connections. When you follow an artist through StageCred we record which platform and whether the follow was confirmed by that platform or reported by you. Nothing else from your account on that platform is stored.
• What you choose to tell an artist. A note or a one-word signal, shown to that artist next to your believer number.
• An account, if you make one. Email or Google sign-in, an optional display name, genres and a city you pick. Accounts are optional; everything above works without one.
• How the pages are used. Timings and taps on the show page, without names, so we can see where the journey is slow.

Sign-ins on other platforms

To follow an artist on Spotify, YouTube or SoundCloud in one tap, StageCred asks you to sign in to that platform through its own screen. That platform gives StageCred a short-lived token limited to following and checking a follow. We use it once, for that follow, and do not store it. We never see or ask for your password on any platform. You can revoke StageCred's access at any time in that platform's settings.

Google user data received through Google sign-in (your email and name) or the YouTube scope is used only to sign you in and to subscribe you to the artist's channel when you ask. It is not sold, not used for advertising, not transferred to anyone except as needed to provide that feature, and not used to build profiles.

What we collect from artists

Your name, the links you add, genres, city, a biography, and the accounts you connect to prove the page is yours. Payouts are handled by Stripe, which collects the identity and bank details it needs directly; StageCred never sees them.

Payments

Support sent to an artist goes through Stripe Checkout. Your card is entered on Stripe's page, not ours. StageCred records the amount and Stripe's payment id.

What we do with it

• Show a fan their own record and score.
• Show an artist who believed in them and when, by display name or believer number, never by email.
• Show, with an artist's consent through a code they set, the same numbers to a manager, label or fund.
• Improve the product, using the timings above in aggregate.

What we never do

• Sell or rent your data.
• Show a fan's email to an artist, or to anyone.
• Post, follow, or act on any platform on your behalf without a tap from you for that action.
• Move your Belief Score for money. Money is recorded; the score comes from showing up.

Who we share with

Supabase (database and sign-in), Vercel (hosting), Stripe (payments), Resend (email), and the platform you sign in to when you ask us to follow an artist there. Each receives only what it needs for its part.

Keeping and deleting

Backings are a permanent record by design; that is what a believer number means. To delete an account, or to ask what we hold about a browser id, write to hello@getstagecred.com. We will remove account data and unlink the browser id within 30 days.

Children

StageCred is for people 13 and over. We do not knowingly collect data from anyone younger.

Changes

When this policy changes, the date at the top changes with it.